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Stomach & digestion

Stomach flu (viral gastroenteritis): virtual care options

The stomach flu is an infection of the stomach and intestines, usually caused by a virus such as norovirus. Despite the name, it is not related to influenza. It spreads easily in households, schools, and cruise ships, and most people feel better within a few days.

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

  • Watery diarrhea
  • Nausea and vomiting
  • Stomach cramps
  • Low-grade fever or chills
  • Body aches and tiredness

What a virtual visit may involve

Care is decided by the provider, based on your situation.

  • A video or online visit to go over your symptoms and how well you are keeping fluids down
  • Advice on rehydration and what to eat as you recover
  • Medicine to ease nausea, if a provider decides it is appropriate
  • Tips on how to avoid spreading it to others at home

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

  • Symptoms last more than a few days or are getting worse
  • An infant, young child, or older adult is sick and not drinking well
  • You are pregnant or have a weakened immune system or kidney condition
  • A provider wants to check you or run tests

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

  • Signs of dehydration: no urine for 8 hours or more, dizziness, confusion, or extreme weakness
  • Blood in vomit, or black or bloody stool
  • Severe or constant belly pain
  • You cannot keep any fluids down for a day
  • A baby with no wet diapers, a sunken soft spot, or unusual sleepiness

Ready to explore a virtual visit for Stomach flu?

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Common questions

Stomach flu, answered.

General information, not medical advice. A provider can answer questions about your situation.

How long does the stomach flu last?
Most people start to feel better within one to three days, though tiredness can linger. If symptoms last longer or keep getting worse, check in with a provider.
Is the stomach flu contagious?
Yes. It spreads through contact with an infected person, contaminated food, or surfaces, and people can stay contagious for a few days after they feel better. Careful handwashing with soap and water helps limit spread.
Can I see a doctor online for the stomach flu?
Yes, a virtual visit can be a good fit when symptoms are mild to moderate and you can keep some fluids down. A provider can advise on hydration and may offer treatment if it is appropriate.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.