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Stomach & digestion

Food poisoning: virtual care options

Food poisoning is illness caused by eating food or drinks contaminated with germs or the toxins they make. Symptoms can start within hours or take a few days to appear, and most cases pass on their own with rest and fluids.

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

  • Nausea and vomiting
  • Diarrhea, sometimes sudden
  • Stomach cramps
  • Fever
  • Weakness or feeling run down

What a virtual visit may involve

Care is decided by the provider, based on your situation.

  • An online visit where a licensed provider asks what you ate, when symptoms started, and how you are feeling now
  • Guidance on rest, fluids, and when to start eating again
  • Treatment for symptoms, if a provider thinks it is appropriate
  • Advice on when a stool test or in-person visit makes sense

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

  • Symptoms have not improved after a few days
  • You are pregnant, an older adult, or have a weakened immune system
  • A young child is sick and not drinking well
  • Several people got sick from the same food and a provider wants testing

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

  • Bloody diarrhea or black stool
  • High fever with severe stomach pain
  • Signs of dehydration: very little urine, dizziness, confusion, or a racing heart
  • Blurred or double vision, drooping eyelids, or trouble swallowing, speaking, or breathing
  • You cannot keep any liquids down

Ready to explore a virtual visit for Food poisoning?

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Common questions

Food poisoning, answered.

General information, not medical advice. A provider can answer questions about your situation.

How long does food poisoning last?
Many cases last from a few hours to a few days. Some types take longer to start or to clear. If symptoms go on for more than three days, or you see warning signs, get medical care.
How do I know if it is food poisoning or a stomach bug?
They can feel very similar, and it is often hard to tell without testing. Food poisoning may start soon after a particular meal or affect several people who ate the same food. A provider can help sort out the likely cause.
When should I go to the ER for food poisoning?
Go to an emergency room if you have bloody stool, a high fever, signs of dehydration, or trouble seeing, swallowing, or breathing. Pregnant people and older adults should be especially careful to get checked.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.