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Stomach & digestion

Diarrhea: virtual care options

Diarrhea means loose or watery stools, usually three or more times a day. Short bouts are often caused by infections, food, or medicines and clear up within a few days. Diarrhea that lasts for weeks can point to an ongoing digestive problem that needs a closer look.

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

  • Loose or watery stools
  • Needing to rush to the bathroom
  • Cramping or bloating
  • Nausea
  • Feeling thirsty or tired

What a virtual visit may involve

Care is decided by the provider, based on your situation.

  • A video or online visit where a provider asks how often, how long, and what else is going on
  • Advice on replacing fluids and what to eat
  • A provider decides whether treatment or a stool test makes sense
  • Prescriptions, if appropriate, sent to a pharmacy near you

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

  • Diarrhea lasts more than a few days, or keeps coming back for weeks
  • An infant, young child, or older adult has diarrhea and is not drinking well
  • It started after taking a new medicine or a recent hospital stay
  • A provider asks for an exam, stool test, or blood work

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

  • Bloody or black, tarry stool
  • Severe belly pain or a swollen, hard belly
  • High fever with diarrhea
  • Signs of dehydration: little or no urine, dizziness, confusion, or a dry mouth and no tears
  • A baby with fewer wet diapers, unusual sleepiness, or a sunken soft spot

Ready to explore a virtual visit for Diarrhea?

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Common questions

Diarrhea, answered.

General information, not medical advice. A provider can answer questions about your situation.

When should I see a doctor for diarrhea?
See a provider if diarrhea lasts more than two days for adults, or sooner for children. Go to an emergency room for blood in the stool, severe belly pain, high fever, or signs of dehydration.
Can I get diarrhea treatment online?
Often, yes. A provider can review your symptoms, give hydration advice, and may prescribe treatment if it is appropriate. They may also recommend testing or an in-person visit.
What helps diarrhea go away faster?
Drinking plenty of fluids and eating bland, easy foods supports recovery for many people. What makes sense depends on the cause, so a provider can help if it is not easing up.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.