Pain

Joint pain: virtual care options

Joint pain is discomfort where two bones meet, such as the knees, hips, shoulders, or hands. It can come from overuse, minor injuries, arthritis, gout, or infections, and it may be short-lived or ongoing.

See virtual care for Joint pain

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

Aching or soreness in one or more joints
Stiffness, especially in the morning or after resting
Swelling or warmth around a joint
Reduced range of motion
Clicking or grinding with movement

What a virtual visit may involve

Care is decided by the provider, based on your situation.

A video visit where a provider asks which joints hurt, how long, and may look at the area on camera
Advice on rest, activity, and home care
Treatment, if a provider decides it is appropriate
A referral for lab tests, imaging, or a specialist if needed

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

A joint is very swollen or you cannot move it normally
Pain has lasted more than a few weeks or affects several joints
A provider wants a hands-on exam, X-rays, or blood work
A child has joint pain with a limp or unexplained swelling

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

A hot, red, swollen joint with fever or chills
You cannot bear weight or move a joint after an injury
A joint that looks deformed after a fall or accident
Sudden, severe joint pain with numbness, coldness, or color change in the limb

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Common questions

Joint pain, answered.

General information, not medical advice. A provider can answer questions about your situation.

Can I see a doctor online for joint pain?

Yes, a virtual visit can be a good starting point. A provider can ask about your symptoms, look at the joint on video, and suggest next steps, including tests or an in-person exam if needed.

When should I worry about joint pain?

Get checked if a joint is very swollen, red, or warm, or if pain lasts more than a few weeks. A hot, swollen joint with fever, or being unable to bear weight after an injury, needs urgent in-person care.

What causes joint pain without an injury?

Common causes include arthritis, gout, overuse, and some infections. A provider can help narrow down the cause and may suggest tests.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.