Ongoing conditions

Arthritis: virtual care options

Arthritis is a term for conditions that cause pain, swelling, and stiffness in the joints. Osteoarthritis, caused by wear on the joints over time, is the most common type, while rheumatoid arthritis is an immune condition. Most types are long-term and managed with an ongoing plan.

See virtual care for Arthritis

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

Joint pain that may worsen with activity
Stiffness, especially in the morning or after rest
Swelling around a joint
Reduced range of motion
Joints that feel warm or tender

What a virtual visit may involve

Care is decided by the provider, based on your situation.

Check-ins with a licensed provider about how your joints are feeling and what is helping
Refills of your existing treatment, if the provider decides it is appropriate
Guidance on activity, exercise, weight, and joint protection
Advice on when to see a specialist or physical therapist

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

You have not been diagnosed yet and need an exam, imaging, or blood work
A joint is suddenly much more swollen or painful than usual
You are pregnant or planning a pregnancy
Symptoms are getting worse or limiting daily activities

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

A hot, red, swollen joint with fever or chills
An injury with a joint that looks out of place or that you cannot move or put weight on
Back pain with new numbness, leg weakness, or loss of bladder or bowel control
Chest pain or shortness of breath

Ready to explore a virtual visit for Arthritis?

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Common questions

Arthritis, answered.

General information, not medical advice. A provider can answer questions about your situation.

Can arthritis be treated online?

Virtual visits can help with ongoing arthritis management, such as check-ins and refills a provider decides are appropriate. A first diagnosis usually needs an in-person exam and sometimes X-rays or blood tests.

What is the difference between osteoarthritis and rheumatoid arthritis?

Osteoarthritis comes from gradual wear on the joints and is more common with age. Rheumatoid arthritis is an immune condition that often affects joints on both sides of the body. They are managed differently, so it helps to know which type you have.

When is joint pain an emergency?

A hot, swollen joint with fever can be a sign of a joint infection and needs care right away. A joint that looks deformed after an injury, or that you cannot move, also needs emergency care.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.