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Cold, flu & breathing

Fever: virtual care options

A fever is a body temperature higher than normal, usually 100.4°F (38°C) or above. It is often a sign the body is fighting an infection like a cold, the flu, or a urinary tract infection.

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

  • Feeling hot, flushed, or sweaty
  • Chills or shivering
  • Headache
  • Muscle aches
  • Tiredness and low appetite

What a virtual visit may involve

Care is decided by the provider, based on your situation.

  • A video or online visit where a licensed provider asks about your temperature, other symptoms, and recent exposures
  • A provider looks for the likely cause, like the flu, a throat infection, or a UTI
  • Prescriptions, if appropriate, can be sent to a pharmacy near you
  • Guidance on staying comfortable and hydrated, and when to recheck

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

  • A baby under 3 months has a temperature of 100.4°F (38°C) or higher
  • The fever lasts more than three days
  • You have a weakened immune system or are going through cancer treatment
  • A provider wants lab tests or an exam to find the cause

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

  • Fever with a stiff neck or severe headache
  • Fever with confusion or trouble staying awake
  • Trouble breathing
  • A rash that looks like bruises or tiny spots that do not fade when pressed
  • A seizure

Ready to explore a virtual visit for Fever?

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Common questions

Fever, answered.

General information, not medical advice. A provider can answer questions about your situation.

When is a fever too high for an adult?
A temperature of 103°F (39.4°C) or higher in an adult is a good reason to contact a provider. Any fever with a stiff neck, confusion, trouble breathing, or a seizure needs emergency care.
Can I see a doctor online for a fever?
Many adults with a fever can start with a virtual visit. A provider can help find the likely cause and tell you if you need tests or an in-person exam.
How long does a fever usually last?
A fever from a common viral infection often lasts two to three days. A fever that lasts longer or keeps coming back should be checked by a provider.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.