Skin

Skin rash: virtual care options

A rash is any area of skin that changes color, texture, or feel, and it can come from allergies, irritants, infections, heat, or other causes. Many rashes are mild and short-lived, but some are a sign of something that needs prompt care.

See virtual care for Rash

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

Red, pink, or darker patches of skin
Itching, burning, or stinging
Small bumps, blisters, or scaly areas
Dry, cracked, or rough skin
Swelling or warmth in the affected area

What a virtual visit may involve

Care is decided by the provider, based on your situation.

A video or online visit where a licensed provider asks when the rash started and what might have triggered it
Sharing clear photos of the rash so the provider can see its pattern and color
A provider may suggest care steps or prescribe treatment if appropriate
Advice on what changes to watch for and when to follow up

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

The rash is on a baby or young child and you are unsure what it is
It keeps spreading or has not improved after a few days of care
You have diabetes or a weakened immune system
The rash is on or near your eyes or genitals

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

Swelling of the face, lips, tongue, or throat, or trouble breathing
A rash with fever that spreads quickly
Purple or red spots that do not fade when you press a glass against them
Blistering or peeling skin over large areas, or sores in the mouth or eyes
Confusion, a stiff neck, or feeling very unwell along with a rash

Ready to explore a virtual visit for Rash?

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Common questions

Rash, answered.

General information, not medical advice. A provider can answer questions about your situation.

Can a doctor diagnose a rash online?

Many rashes can be evaluated in a virtual visit, especially when you can share clear, well-lit photos. The provider decides whether they can help online or whether you should be seen in person.

When should I worry about a rash?

Get emergency care for a rash with fever, a rash that does not fade when pressed, blistering over large areas, or swelling of the face or throat. A rash that keeps spreading or will not go away is also worth having checked.

What should I photograph for a virtual rash visit?

Take a close-up and a wider shot in natural light so the provider can see both detail and how far the rash spreads. It can help to include a photo from when it first appeared, if you have one.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.