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Stomach & digestion

Hemorrhoids: virtual care options

Hemorrhoids are swollen veins in or around the anus and lower rectum. They are very common and often linked to straining, constipation, pregnancy, or sitting for long periods. Many flare-ups ease with simple home care.

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

  • Itching or irritation around the anus
  • Bright red blood on toilet paper or in the toilet bowl
  • A tender lump or swelling near the anus
  • Pain or discomfort when sitting or passing stool

What a virtual visit may involve

Care is decided by the provider, based on your situation.

  • A private video or online visit to describe your symptoms without an exam room
  • Advice on home care, fiber, and avoiding straining
  • Treatment, if a provider decides it is appropriate
  • Guidance on when bleeding should be checked in person

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

  • Rectal bleeding that is new, heavy, or keeps happening, since other conditions can look similar
  • You are over 45 or have a family history of colon cancer
  • A very painful, hard lump that may need to be drained
  • Symptoms have not improved after a week of home care

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

  • Heavy rectal bleeding that does not stop
  • Bleeding with dizziness, fainting, a racing heart, or pale skin
  • Black or maroon-colored stool
  • Severe pain with fever or spreading redness and swelling

Ready to explore a virtual visit for Hemorrhoids?

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Common questions

Hemorrhoids, answered.

General information, not medical advice. A provider can answer questions about your situation.

Can hemorrhoids be treated online?
Often, yes. A provider can talk through your symptoms, suggest home care, and may prescribe treatment if it is appropriate. Bleeding or symptoms that do not fit typical hemorrhoids may need an in-person exam.
How long do hemorrhoids last?
Small flare-ups often settle within a week or so with home care. Larger or more painful hemorrhoids can take longer and may need a provider’s help.
Is bleeding from hemorrhoids serious?
Small amounts of bright red blood are common with hemorrhoids, but rectal bleeding can have other causes. Get it checked, and go to an emergency room for heavy bleeding, dizziness, or black stool.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.