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Ears, eyes & allergies

Dry eye: virtual care options

Dry eye happens when your eyes do not make enough tears or the tears dry up too fast. Screen time, dry air, contact lenses, aging, and some health conditions can all play a part.

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Common symptoms

What people often notice. Only a provider can tell you what’s causing yours.

  • Burning, stinging, or a gritty feeling in the eyes
  • Red eyes
  • Blurry vision that clears when you blink
  • Watery eyes, as the eyes try to make up for dryness
  • Eyes that feel tired, especially after screen time

What a virtual visit may involve

Care is decided by the provider, based on your situation.

  • A video or online visit where a licensed provider asks about your symptoms, screen use, and contact lenses
  • A provider reviews possible causes, like medications or allergies
  • Prescriptions, if appropriate, can be sent to a pharmacy near you
  • Tips for daily habits that may help your eyes feel better

When in-person care may be better

Urgent care, your doctor, or a clinic can examine and test you.

  • Symptoms have not improved with home care
  • You wear contact lenses and your eyes are red or painful
  • Dry eyes come with dry mouth or joint pain
  • A provider wants a full eye exam

When to go to the ER

Call 911 or go to the nearest emergency room if you have:

  • Sudden vision loss or major change in vision
  • Severe eye pain
  • Strong sensitivity to light with a red eye
  • An eye injury or chemical splash in the eye

Ready to explore a virtual visit for Dry eye?

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Common questions

Dry eye, answered.

General information, not medical advice. A provider can answer questions about your situation.

What helps dry eyes the most?
Taking screen breaks, using a humidifier, and staying hydrated can help. A provider can review your symptoms and suggest options, including treatment if appropriate.
Can a doctor treat dry eye through telehealth?
Many people with mild dry eye can start with a virtual visit. A provider may suggest changes or treatment and will recommend an in-person eye exam if needed.
Can dry eyes affect your vision?
Dry eye can make vision blurry for a moment, which often clears with blinking. Vision changes that do not clear should be checked by an eye care provider.

This is not for emergencies.

For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.