Common symptoms
What people often notice. Only a provider can tell you what’s causing yours.
- Stuffy or runny nose
- Sore throat
- Cough
- Sneezing and watery eyes
- Mild fever or feeling run down
Cold, flu & breathing
Upper respiratory infection (URI): virtual care options
An upper respiratory infection affects the nose, sinuses, and throat. Most are caused by viruses, like the common cold, and get better on their own, though some bacterial infections need a provider’s care.
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What a virtual visit may involve
Care is decided by the provider, based on your situation.
- A video or online visit where a licensed provider asks about your symptoms and how long you have had them
- A provider looks for signs that point to a bacterial infection rather than a virus
- Prescriptions, if appropriate, can be sent to a pharmacy near you
- Tips for easing symptoms at home and when to check back in
When in-person care may be better
Urgent care, your doctor, or a clinic can examine and test you.
- An infant or young child has symptoms and a fever
- You have asthma, COPD, or another lung condition that is flaring
- Symptoms last longer than about 10 days or keep getting worse
- A provider wants a throat swab, exam, or other test
When to go to the ER
Call 911 or go to the nearest emergency room if you have:
- Trouble breathing or wheezing that does not ease
- Chest pain
- Trouble swallowing or drooling
- Confusion or extreme drowsiness
- Bluish lips or face
Ready to explore a virtual visit for Upper respiratory infection?
Check availability, pricing, and care details directly with the provider. You’ll leave ER.com when you continue.
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Common questions
Upper respiratory infection, answered.
General information, not medical advice. A provider can answer questions about your situation.
Do upper respiratory infections need antibiotics?
Most are caused by viruses, and antibiotics do not work against viruses. A provider can look at your symptoms and decide whether a bacterial infection is likely and whether treatment is appropriate.
How long does an upper respiratory infection last?
Most last about 7 to 10 days, with the worst symptoms in the first few days. A cough can hang on a bit longer.
Is an upper respiratory infection contagious?
Yes, the viruses that cause them spread easily through coughs, sneezes, and shared surfaces. Washing hands often and staying home while sick helps protect others.
This is not for emergencies.
For life-threatening symptoms, severe chest pain, trouble breathing, or immediate danger, call 911 or go to the nearest emergency department.